Communication Specialist

Pulau Pinang - Simpang Ampat, Melaka, Malaysia

Job Description


  • Degree in Communication with minimum 5 years working experience in Marketing/Public Relations
  • Enthusiastic and motivated to engage the co-workers, and bring out the best in them to be proud of IKEA identity and embrace sustainability in every way possible
  • Driven to improve skills & knowledge to benefit the IKEA brand and to grow personally.
  • Enjoy working in fast-paced and future-oriented retailing.
  • Excellent communication skills, both verbal and written. Ability to create and present communication insights that are clear, focused and practical.
  • Good networking, people and relationship skills. Ability to influence and communicate clearly and effectively.
  • Strategic ability - able to develop SWOT analysis, define actions for communication, document strategic plans, set KPIs and measure results.
  • Ability to think \'out of the box\', challenge the common ways of thinking, be a dynamic player, and make things happen by championing flexibility, speed and simplicity.
  • Ability to share passion and lead business through people and multi-task and have good project management skills.
  • Able to work on Public Holidays and weekends.
  • Interested in Home Furnishing.
Responsibilities

  • Provide the store with communication expertise, materials and tools that help to build trust and engagement among co-workers, corporate stakeholders and the community.
  • Shares communication competence, develops channels and delivers content that builds brand affections, projecting IKEA as a great place to work, a leader of life at home and a responsible, growing company.
  • Excellence in communication helps secure understanding of our values and our business direction, creates open and connected workplaces, inspires passion for our products, motivates co-workers and ultimately improves customer satisfaction.
  • Implement a strategic approach to communication by working with the management team to outline internal communication strategy, activities and content calendars aligned to commercial and business agendas, setting SMART goals and measure communication outcomes and develop internal communication annual budget plan and help manage IT throughout the year.
  • Deliver communication content in co-ordination with Com&In, SO Corporate Communication and/or business partners in the store.
  • Secure best practice in internal communication channels by leading a distributed approach to communication and take accountability for steady flow of inspiring content in internal channels, both offline (prints) and online such as Digital Signage, Yammer or Ikano One.
  • Create connections and engagement activities by supporting the building of an open atmosphere by keeping co-workers well-informed about store priorities and connected to management as well as one another and the broader organisation. Support two-way dialogue and engagement where possible through huddles, store kick-off events, breakfast-with-the-manager sessions and more.
  • Collaborate and support Internal comms matrix by actively participate in a network of internal communication specialist, learning, developing and contributing to a function that adds value to the business.
  • Act as a sustainability ambassador by creating content and activities that develop co-worker understanding the IKEA SEA sustainability strategy, create excitement for the shared agenda and share store achievements.
  • Support development of communication competence within the store by using communication skills, knowledge and influence to support leadership and other business partners.
  • Support in Crisis Management and Local Marketing initiatives as needed by delivering aligned internal communication to support crisis management by working with other stakeholders such as SO Corporate Communication, LMC, Risk and the management team. Supporting Local Marketing initiatives as needed.
Benefits
  • Career development
  • Attractive compensation package
  • Inspiring working environment

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Job Detail

  • Job Id
    JD906827
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pulau Pinang - Simpang Ampat, Melaka, Malaysia
  • Education
    Not mentioned