Job Description

Hardship Level A (least hardship)

Family Type Family

Family Type Family

Residential location (if applicable)

Grade GS6

Staff Member / Affiliate Type General Service

Reason Regular
Regular Assignment

Remote work accepted No

Target Start Date 2023-08-01

Job Posting End Date June 18, 2023

Standard Community-Based Protection Associate Organizational Setting and Work Relationships The Community-Based Protection Associate is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Community-Based Protection Associate works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role, the Community-Based Protection Associate is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of PoC. The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR\'s core values of professionalism, integrity and respect for diversity. Duties - Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures. - Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups. - Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC. - Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV. - Assist in the analysis that identifies the capacities of communities of concern and risks they face. - Support participatory assessments by multifunctional teams and ongoing consultation with PoC. - Assist in planning and monitoring of programmes and budgets, with an AGD perspective - Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of PoC. - Support communities in establishing representation and coordination structures. - Ensure community understanding of UNHCR\'s commitment to deliver on accountability and quality assurance in its response. - Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries. - Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR\'s work. - Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters. - Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria. - Intervene with authorities on protection. - Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services. - Recommend and prepare payments to individual cases. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Development, Human Rights, International Law International Social Work, Social Science, Political Science, (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable UNHCR learning programmes (PLP). Knowledge of MSRP. Functional Skills IT-Enterprise Resource Planning (ERP) *IT-Computer Literacy UN-UN/UNHCR Administrative Rules, Regulations and Procedures PR-Community-based Protection - Principles and methodologies CL-Multi-stakeholder Communications with Partners, Government & Community PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate) TR-Capacity Buidling (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile The Community-Based Protection (CBP) Associate will be working in the Community Outreach Services Team to implement community-based protection activities in Malaysia under the direct supervision of the CBP Officer. The incumbent will lead a small team of 3-4 CBP staff at lower grade to conduct community outreach and comprehensive case management in its geographical areas of responsibilities. This position will involve engagement with a wide range of stakeholders in addition to refugee communities and structures, and will include among others, NGOs providing essential services, host community, local councils and authorities and public service providers. The position will also support community-based activities in collaboration with partner staff at the outreach centers implemented by partner NGOs.

The incumbent will take an active role in community empowerment and development including training for community leaders, CBOs, and particularly female and youth leaders. The team will monitor CBOs and provide technical expertise on CBP, general protection, and ensuring Age, Gender and Diversity approach is systematically applied in the work with communities. The incumbent will be tasked to produce reports and analysis of protection concerns and needs within his/her area of responsibilities.
Applicants should be aware that the role will involve considerable time spent on outreach to refugee communities on the ground or meetings with relevant stakeholders. The CBP Associate should possess good communication and interpersonal skills besides strong problem-solving skills and the ability to work in a team.

This role will involve case management with a holistic approach and previous experience in Child Protection /Sexual & Gender Based Violence, health, protection, and education work will be advantageous. An applicant with strong facilitation and/or statistical skills as well as experience working with local authority is highly desirable. The candidate should also demonstrate values aligned with UNHCR core values of integrity, professionalism and respect for diversity in attitude and behaviour.

Additional Information:
The position requires fluency in English and Malay languages.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
UNHCR does not sponsor work visa or work permit and applicant who is not Malaysian national should already have their status confirmed that they are able to secure a work visa at the time of the application.

Remuneration:
A competitive compensation and benefits package is offered. The monthly net salary is between MYR 5,240.02 and MYR 6,637.45 depending on relevant experience. For information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.

Required languages (expected Overall ability is at least B2 level):

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Desired languages

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills CL-Multi-stakeholder Communications with Partners, Government & Community, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate), PR-Community-based Protection - Principles and methodologies, TR-Capacity Buidling, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Education

Certifications Community Development/Social Work - Other, Development Studies - Other, Human Rights - Other, International Law - Other, Political Science - Other, Social Sciences - Other

Work Experience

Competencies Accountability, Client & results orientation, Commitment to continuous learning, Communication, Managing performance, Organizational awareness, Planning & organizing, Political awareness, Stakeholder management, Teamwork & collaboration

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Compendium

Additional Information

Functional clearance This position doesn\'t require a functional clearance

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