Computer Technician (mandarin Speaking)

George Town, Pulau Pinang, Malaysia

Job Description

Centricore Systems Hiring! Full Time Computer Technician (Mandarin Speaking) in Pulau Pinang, Earn up to MYR 3,000 + commission - Ricebowl
Computer Technician (Mandarin Speaking)
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MYR1,800 - MYR3,000 Per Month
Commission: MYR100 - MYR400
George Town,
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Posted 11 hours ago o Closing 31 Oct 2025
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Requirements

  • Provide first-level IT support to end-users, addressing hardware, software, and network issues promptly and effectively.
  • Troubleshoot and resolve technical problems related to desktops, laptops, printers, and other peripherals.
  • Install, configure, and maintain computer systems and applications, ensuring optimal performance and security.
  • Assist in the setup and maintenance of network infrastructure, including LAN and WLAN.
  • Provide excellent customer service and technical support to Mandarin-speaking users, ensuring clear and effective communication.
  • Document all support activities, solutions, and configurations accurately and comprehensively.
  • Collaborate with senior IT staff to escalate and resolve complex technical issues.
  • Maintain an inventory of IT equipment and software licenses, ensuring accurate records and compliance.
  • Assist in the development and maintenance of IT support documentation and knowledge base.
  • Adhere to IT policies and procedures, ensuring compliance with security standards and best practices.
Responsibilities
Job Scope:
  • Installing and configuring client computer systems.
  • Responding to client IT support requests.
  • Meeting with clients to diagnose software, networking, or hardware issues.
  • Providing technical support on-site or via remote-access systems.
  • Offering solutions that meet the needs of the client.
  • Repairing hardware malfunctions, software issues, and networking problems.
  • Managing multiple cases at one time.
  • Following up with clients to ensure the problem is resolved.
  • Delivery, installation, configuration & testing on hardware purchased by customers.
  • Maintaining good customer relations.
  • Testing and evaluating new technologies.
  • Tracking and managing work records. (Onsite Form - Service Report).
  • Compiling job reports and update on Internal System. (Daily)
Benefits
  • Annual Leave
  • EPF
  • Medical Leave
  • SOCSO
  • Free Laptop/Phone for Work
  • Maternity Leave
  • Performance Bonus
  • Salary Increment
  • Staff Appreciation & Rewards
  • Transportation allowances
Skills
Technical Support Mandarin Language Troubleshooting Computer Hardware Hardware Repair Software Installation Network Configuration
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Job Detail

  • Job Id
    JD1180577
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 3,000 per month
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned