Concierge

Ipoh, Perak, Malaysia

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Responsibilities

Able to handle Information Counter / Concierge Counter in shopping malls.
Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact.
To monitor floor operations and oversee promotion setup and events performance.
Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella, portal, paging).
Assist in all marketing redemption promotions and keep records of all transactions.
Assist Advertising & Promotions Department in data entry of customers\xe2\x80\x99 profile.

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