Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>ConciergeFollowMYR1,800 - MYR2,500 Per Month,Fresh GraduatesFast ResponseBe an early applicant!Posted a day ago xe2x80xa2 Closing 23 Jan 2025Be an early applicant!SaveApplyRequirementsWhat we're looking for

• Previous experience in a similar concierge or guest service role, preferably in the hospitality industry
• Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
• Strong customer service orientation and a commitment to delivering exceptional guest experiences
• Good knowledge of the local area, including nearby attractions, restaurants, and transportation options
• Valid driver's license and a clean driving record
• Flexible and adaptable, with the ability to work in a fast-paced environment
• Able to work on rotation shift, weekend and public holiday

ResponsibilitiesWhat you'll be doing

• Greeting and welcoming guests upon arrival
• Assisting guests with luggage and escorting them to their rooms
• Providing information about the hotel's facilities, services, and local attractions
• Arranging and coordinating transportation for guests, including airport transfers, sightseeing tours, and other requests
• Maintain an effective communication and coordination with reception with regards to shuttle booking and prepare for shuttle pick up.
• To ensure company vehicle (shuttle van) always in good condition and update the service mileage consistently.
• Ensuring the cleanliness and maintenance of the hotel's vehicles
• Maintaining a high level of guest satisfaction by addressing queries and resolving any issues promptly
• Adhering to the hotel's policies and procedures to ensure a seamless guest experience

Benefits

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• Training Provided

SkillsCustomer Service Communication Attention to DetailImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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