Concierge

Nusajaya, Malaysia

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Meets with guests and provides outstanding customer service to all patients, owners, and visitors of the Rehab Centre.
Assists patients and guest in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary.
Knows all essential aspects of the Rehab Centre\xe2\x80\x99s operations.
Builds an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airports.
Maintains a positive and professional relationship with all vendors and merchants.
Maintains inventory and stock of supplies, brochures, and collateral for concierge desks.
Provides pre-arrival support for patients arriving on packages.
Facilitates correspondence with patients
Acts as the site liaison for the Rehab Center.

Job Requirements:

Strong verbal and written communication skills
True desire to satisfy the needs of others in a fast-paced environment
Ability to interact with all patients and owners, internal and external, effectively with tact and diplomacy
Ability to suggest a wide variety of local and state-wide attractions for guest entertainment
Basic mathematical and calculator skills
Strong follow through skills
Working knowledge of office software and phone systems

Job Types: Full-time, Permanent Salary: RM1,500.00 - RM1,900.00 per month Benefits:

Schedule:

Ability to commute/relocate:

Iskandar Puteri: Reliably commute or planning to relocate before starting work (Required)

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