Job Description

Job description

To consistently provide quality and value-added services to visitors/ guests of the shopping centre in gracious, attentive, courteous and service-oriented manner which include the following: -

Assist in promotional activities such as Gift Redemptions, contests and follow-through necessary actions Administer redemptions and rewards for promotions in the shopping mall Maintain daily checklist and inventory of facilities such as baby strollers, wheelchairs, etc Handle Lost and Found cases Assist in setting up for events/ functions Escort VIPs during functions Conduct media tours/ handle tour groups Recommend dining venues
REQUIREMENTS:

SPM qualification and/or Certificate/ Diploma holder in Hospitality, Tourism, Hotel or Retail. Pleasant disposition, attentive, focused and confident responding to face-to-face or call enquiries and resolving difficult situations. Experience in a hotel, shopping centre, retail, tourism and food & beverage environment would be an added advantage. Able to converse fluently in both Bahasa Malaysia and English. Comprehension of other languages is a definite advantage. Good general knowledge of surrounding areas of the shopping centre, local prominent landmarks and transportation infrastructure. Willing to work on shifts, weekends and public holidays. Fresh graduates (SPM holders, graduates from hospitality schools) are also encouraged to apply.
Job Type: Full-time

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

Health insurance
Work Location: In person