To consistently deliver quality, value-added services to visitors and guests of the shopping centre in a gracious, attentive, courteous, and service-oriented manner. The Concierge acts as the key representative of Pavilion KL in ensuring every guest enjoys a memorable and seamless experience.
Assist in promotional activities such as gift redemptions, contests, and related follow-up actions.
Administer redemptions and rewards for mall promotions in accordance with established procedures.
Maintain daily checklists and inventories of concierge facilities such as baby strollers, wheelchairs, and other amenities.
Handle Lost and Found cases efficiently and courteously.
Assist in the preparation and setup for mall events and functions.
Escort VIPs and assist during official functions or special events.
Conduct media tours and handle visiting tour groups as required.
Provide information and recommendations to guests on shopping, dining, and entertainment options within the mall.
Uphold Pavilion KL's service standards and contribute to a positive guest experience at all times.
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.