Concierge Supervisor Job in HOLIDAY INN JOHOR BAHRU CITY CENTRE

Concierge Supervisor

Johor Bahru, M01, MY, Malaysia

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Job Description

Job Summary:

Oversee daily concierge operations and ensure smooth guest service. Lead and motivate the concierge team to deliver exceptional hospitality. Handle guest inquiries, special requests, and VIP arrangements. Coordinate transportation, luggage handling, and tour services. Maintain updated knowledge of local attractions and hotel facilities. Ensure high service standards in line with IHG brand expectations. Support Front Office operations when required. Train and guide new team members to maintain service excellence.
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Additional leave Dental insurance Health insurance Maternity leave Meal provided Opportunities for promotion Professional development
Education:

STM/STPM (Required)
Experience:

concierge experience within the hospitality industry: 3 years (Required)
Work Location: In person

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