Job Description

JOB DESCRIPTION AND SPECIFICATIONS

Assist HBS on handling consular cases, especially in terms of liaising with local authorities Respond for consular-related enquiries (walk-in, telephone and/or email) received by Mission Handle, monitor and track all Singapore Immigration Checkpoint Authority (ICA) related applications handled by Mission Assist HBS on rendering notarial services Account for daily revenue collected before handing over for HBS' safekeeping or bank-in Ensure that Mission's list of prisoners is updated. Organise and conduct regular prison visits Maintain consular, visa and notarial service-related statistics Develop and maintain Mission's list of regional consular contacts with Johor ground agencies (like Immigration checkpoints, hospitals, police stations, medical service providers etc) Assist in visa issues. Work closely with and liaise with Mission's Appointed Visa Agents (AVAs), including through scheduled audits of the AVAs Answer and reply to general phone enquiries or direct calls to the relevant HBS/LRS Assist HBS to facilitate clearances at the CIQs Perform any other administrative duties as directed Cover duties for other LRS

Specifications

SPM with 8 years' experience or Diploma with 5 years' experience or Bachelor's Degree Mature with good interpersonal skills Able to work overtime on late nights, weekends and public holidays (including Hari Raya) Able to travel for work Good customer service skills and experience Possess a driving licence
Job Types: Full-time, Permanent

Pay: RM3,700.00 - RM5,000.00 per month

Work Location: In person