Job Description

What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click on the link to learn more about Evonik from our employees:

Job Responsibilities

• Provides on-going 2nd level support, including troubleshooting and resolving incidents and fulfilling service & support requests, on SAP Integrated Business Planning (IBP), SAP APO/SCM, Production Planning for Process Industries to end users in a timely and efficient manner.
• Assists in management and execution of the run activities of Evonik's Forecast to Produce (Production) solutions.
• Identifies areas with high support demand caused for example by process inefficiencies or insufficient training or testing and proposes ideas for improvement.
• Identifies issues by root-cause analysis and coordinates with Forecast to Produce (Production) Build team and other organizational units within IT to eliminate the problems.
• Participates in the review of existing knowledge articles for the relevant process. Follows-up with authors / reviewers as needed in cases where target dates are missed. Proposes additional ideas for knowledge articles and assigns authors, reviewers, and target dates.
• Identifies areas where there is a need for knowledge transfer workshops, to enable the 1st and/or 2nd level support teams to support an existing or new processes and solutions. Help organize and schedule the workshops.
• Works closely with the Forecast to Produce (Production) Build team and other organizational units within IT to ensure a smooth transition of new Forecast to Produce (Production) functionalities.
• Takes care of knowledge management and transfer of knowledge to colleagues.
• Provides ad hoc training to end-users on Evonik best practice solutions.

Technical Skills Requirements

• Solid understanding of Integrated Business Planning (IBP - Demand & Supply) business processes including production planning and production execution, CPI-DS, Supply Chain Planning and hands on experience on the configuration in IBP.
• SAP Advanced Planning and Optimization (APO - DP, PP-DS, SNP)/SCM experience will be an advantage.
• Minimum of five years' experience in general (SAP APO / Production / Supply Chain)
• At least one to two years' experience in IBP
• IBP Implementation experience will be an advantage.
• Certified SAP Professional and working experience in S4/HANA environment Will be an advantage.

Standard Requirements

• University degree, preferably in the field IT, Business, Engineering or a comparable education.
• Strong analytical and learning skills, ability to understand complex situations.
• A team player, meticulous, able to work under pressure and tight deadlines.
• Ability to work with a diverse international team with colleagues in Germany, the United States, Costa Rica and Malaysia.
• Service oriented and ability to travel for SAP know how transfer.

• Strong communication skills both verbal and written in English.
• Proficiency in German a plus.

Your Application

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Company is Evonik Malaysia