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The Estxc3xa9e Lauder Companies Inc. is one of the worlds leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The companys products are sold in approximately 150 countries and territories under brand names including: Estxc3xa9e Lauder, Aramis, Clinique, Lab Series, Origins, Mxc2xb7Axc2xb7C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frxc3xa9dxc3xa9ric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
This role is responsible for driving the SEA4 Consumer Insights/Marketing Analytics strategy through design and execution of actionable, consumer-focused analytics. This role will be the in-house expert in producing and presenting trends, advanced analytical and reporting output that is easy to understand with a focus on actions based on business questions. This role will be the partner of brands to provide guidance and advise on how to leverage analytics to blend in their business process addressing their business questions as well as continuously drive adoption by elevating the user experience and coping with the ongoing business needs.
What You Will Achieve:
1. Market Intelligence:
Establish a research agenda to unlock white spaces in the competitive landscape
Drive channel and category discussion utilizing market intelligence data
Visualize opportunities in the framework of existing product portfolios and service delivery to customers/consumers
Data processing and management to support usage and communications amongst stakeholders
Help the business unleash new categories, price segment, benefits and geographical relevant consumer needs that lead into new concepts and product propositions
Production of analytical output and projects to answer business questions using any tools at your disposal
Develop reports and data visualizations based on business needs
Co-ordinate with in-house IT experts as required
2. Consumer Insights:
Support the establishment of Best Proven Practice for ELC consumer research
Provide valuable inputs to the team on leading edge consumer/shopper research approaches with particular applications/added value to understand the cosmetic consumer/shopper
Review insights where methodology needs to be fine-tuned to match the particularities of the SEA cosmetic market environment
Based on consumer data analytics (i.e. customer purchase behavior analysis, portfolio review, pre/post campaign analysis, competitor analysis, media spend), provide strategic insights and recommendations to drive actions for brands to and formulate their marketing and consumer focused strategies and support regional and global analytics projects
Independently manage analytics related projects. Prepare project specifications for analysis that clearly outline -
Objective and expected outcome in terms of specific deliverables
Required inputs:
Management support
User commitment
Data
Resources
Technology, etc
Cost, time and quality implications
Project management and quality assurance
Communication plan
Rollout and post-implementation execution
Determine the need utilize current agencies, and when to engage with new agencies when required for specific projects.
Ability to manage agency delivery in terms of timely and accurate outputs.
3. Overall Strategic & Analytic Support:
Strong SEA market understanding at a macro economics level to drive predictive modeling forecast of prestige beauty
Contribute to the ongoing improvement and adaptation of the Analytics, CRM and Consumer strategy at the affiliate and regional level
Mentor and educate DCM and brand function team members on how to leverage Consumer Analytics
What You Will Need:
Strong ability to derive actionable insights from data to answer business questions
Ability to make turn complex output into simple output to achieve a business objective
Ability to leverage and understand interdependencies between multiple sources of data to derive contextual insights based on business needs. Data sources including: CRM, Social, Digital Marketing, Media/Advertising Spend, Competitor/Industry Data, Consumer/Shopper Insigts
Ability to leverage business and market data analytics and visualization tools to make data easy for stakeholders of all levels to interpret
Business Intelligence (BI) methods and techniques
Strong verbal and visual presentation skills and ability to fully leverage Microsoft 365 suite
Experienced in managing vendors or agencies to identify and validate emerging trends of Skincare, Makeup ad Fragrance, share reports and update
Experienced in partnering with IT team to ensure the ongoing development of analytics and reporting in a timely manner with focus on output quality
Support and execute the consumer/shopper insight agenda for region and brand marketing supporting the regional brand teams
What We Offer:
We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:
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