Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It\xe2\x80\x99s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we\xe2\x80\x99re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview The Motorola Solutions Worldwide Education team along with their Global and Regional business partners identify, create, deliver, and access Education and Enablement programs and tools for Customers, Channel Partners, and Employees. The programs and tools build skills, knowledge, and behaviors that enable our audiences to drive optimal business performance.



Content Developer is responsible for creating, editing, and maintaining high quality, comprehensive subscriber documentation. Content developer can accomplish the tasks by interpreting technical data into clear and concise printed and online written content that can easily be used by technical personnel and end users with varying degrees of knowledge. Types of content that a Content Developer is expected to produce are quick start guides, user guides, service manuals, online help, safety leaflets, accessories and more. The content developer will be using desktop publishing tools such as EasyDITA and oXygen to produce the content.

Content Developer can accomplish the assignments by working with internal (project manager, information architect, media specialist, and production specialist) and external (subject matter experts from engineering) to plan and develop assigned content. Researching and interviewing skills, coupled with a curious mind to know how things works are a plus.

Content Developer is expected to develop and maintain content development skills and tools through various Learning and Development programs and skill matrix development. CDs are expected to stay abreast of changing product, information technologies, and the technical communication industry. Thirst for innovation, multimedia, and technology are a plus.

A typical day for a content developer day is as follows:

• Work with the project manager to ensure that your assigned content is on track in meeting deadlines.

• Work with an information architect to meet content designs and strategies.

• Participate in meeting to understand product features, participates in scrum ceremonies to update the scrum team on project progress and address issues.

• Work with the engineering team by conducting interviews and researches about the product features.

• Translate the technical specifications and technical data into more laymen content that transgress user\xe2\x80\x99s various knowledge backgrounds.

• Develop the content using desktop publishing tools (oXygen and EasyDITA, Adobe FrameMaker, Adobe Acrobat Pro).

• Ensure content adheres to Motorola Solutions Writing Standards.

• Ensure content are for review by peers and technical reviewers.

• Work with translation coordinators to translate English manuals to localized languages.

• Work with media developers to ensure the content graphics adheres to Motorola Solutions Branding Guidelines.

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Basic Requirements

Basic Skills:

• Strong command of English language (oral and written).
• Good computer knowledge.

Basic Competencies:

• Self-management/Autonomy/Independence (self-motivation, project ownership and engagement, maturity, time management, task prioritization, ability to make sound decisions, and engage other parties).
• Teamwork (motivating others, project/initiatives ownership, taking the initiative, voluntarily guiding others, focus on the group rather than individual interest/needs, collaboration).
• Self-development (ability and willingness to learn/ exceed expectations and role-specific skills).
• Creativity (innovative thinking, drive continuous improvement, suggest ideas & solutions, problem-solving)
• Persistence, proactiveness & taking the initiative (engagement, active collaboration and participation, drive initiatives/projects to completion, influence change in team/department)
• Basic programming languages such as XML, HTML5, CSS, and javascript
• Basic prototyping skills to convey ideas and concepts

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Travel Requirements Under 10%

Relocation Provided None

Position Type Experienced

Referral Payment Plan No

Motorola Solutions