Content Moderator (mandarin Speaking)

Petaling Jaya, Selangor, Malaysia

Job Description


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Job Details

  • Company: Teleperformance Malaysia
  • TP Code: AJT-T001-TT-MOD-PJ
  • Job Title: Content Moderator- Mandarin
  • Location: Petaling Jaya
  • Shift : 5 Working Days (Rotational Shift)
Job Requirements
  • Fluency in both English and, Mandarin
  • Multi-lingual is highly preferred (depends on the market assignment)
  • Compliance or moderation operations experience is preferred.
  • Strong analytical and research skills
  • Experience in E-Commerce Buyer and Seller Services is a plus.
  • Ability to work in a fast and evolving environment with detail-oriented focus.
Tanggungjawab

OverviewSo, what will you be doing as a Content Moderator?You are responsible for reviewing and filtering user-generated content on various online platforms such as social media, forums, or e-commerce websites. You will ensure that the content which could include reviewing text, images, videos, and other forms of content adheres to the platform\'s community guidelines, policies, and legal requirements.

Your Responsibilities
  • Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
  • Conduct basic data analysis and deliver defined process report.
  • Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
  • Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team\'s goal.
Manfaat
  • Work Life Balance Environment
  • Young, energetic, and supportive team!
  • Diversified and inclusive culture
  • Career Development Opportunities
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Job Detail

  • Job Id
    JD1011118
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned