Job Description

Location: Kuala Lumpur, Malaysia

Role: Content Writer

Mode: Full-time role

About

Founded in Hong Kong in early 2017, is a Business Messaging platform that unifies customer communication for tech-savvy organizations that market, sell and support across instant messaging, web chat, and email. We are one messaging platform for various use cases like marketing purposes, sales, support, and engineering.

Role Description

We are looking for a Content Writer that will write long and short-form content that creates organic traffic which leads to sign-ups or helps our current customers find success on our platform. The right candidate will create compelling content that brings brand messaging to life across multiple media channels.

Responsibilities

• Understand the challenges of our internal stakeholders and those of our customers and come up with the content to solve them
• Produce high-quality, thoughtful, human-sounding copy for a variety of formats for value-seeking business management audiences
• Collaborate with designers, video editors, and other creatives to bring your writing to life
• Interview internal and external stakeholders, and turn their insights into consumable assets
• Upload completed content to a content management system (CMS) and organize it using tags, folders, etc.
• Analyze content performance metrics such as blog traffic or social media engagement to inform our content strategy

• 2+ years of experience writing engaging and high-quality B2B content
• A strategic, customer-centric and data-driven approach to content creation
• A diverse portfolio of writing samples \xe2\x80\x94 long-form, short-form, high-level, in-depth, etc
• Proven ability to grasp complex concepts and convert them into clear, consumable prose
• Strong editing and proofreading skills with exceptional attention to detail
• Experience working with subject matter experts to create content for multiple demographics
• Experience in or desire to work in a startup environment is an asset

• You will become part of an amazing culture with smart teammates who actually care
• You will grow more here than you would anywhere else, that is a promise
• Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you\'ll always be looking forward to it!
• Beer O\'Clock on Fridays? Naah, we have it every day!
• Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!
• You\'ll get to experience a very competitive compensation
• You\'ll be covered exclusively on one of the highest medical and dental insurance especially for you
• Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.
• You\'ll be entitled to stock options with terms and condition
• Flexible working environment and working hours

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