Job Description

Position: CWS Program Operations Lead (APAC) Company: MNC Working Duration: 24 months contract with PERSOLKELLY (Contract extension/conversion to permanent based on performance) Working Day/Hours: Monday - Friday, Flexible working hour (APAC region) This resource will be responsible for support and leading CWS program initiatives in the APAC countries. (Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, Taiwan, and Thailand). Act as the main point of contact at company for all PERSOLKELLY countries in the delivery of services in APAC. As the CWS Operations Lead for either the EMEA or APAC region, you will be part of the global Strategic Sourcing and Procurement Team, and report to the Global Program Manager for the Contingent Workforce program. You will lead contingent workforce operations activities in the European or Asia Pacific regions as well as support other assigned HR procurement activities. You will work closely with the relevant internal stakeholders, the Managed Service Provider (MSP) in the region and with external suppliers. Job Responsibilities: Develop ongoing relationships with representatives of the MSP (Master Service Provider) and their network of suppliers providing contingent workers in your assigned region Lead the daily operations of the Contingent Workforce program with the MSP in your region Monitor program KPIs to ensure alignment with success criteria and guidelines Ensure the program is generating the expected cost reductions Ensure local country and internal policy requirement are adhered to Guide the MSP on any commercial aspects Act as a liaison and point of contact for the MSP and troubleshoot escalations Act as a liaison and point of contact for company supervisors and managers Lead HR-related procurement tasks as assigned Establish and maintain collaborative relationships with senior HR stakeholders and with Regional Procurement Leaders in order to gather feedback, understand category pain points, opportunities, and influence category strategies Achieve a defined set of corporate and procurement objectives, including savings, service delivery, risk mitigation through compliance, and source-to-pay process improvements Conduct supply market research to provide category intelligence and benchmarks on industry dynamics, trends and best practices Develop and coordinate relevant sourcing activities Develop effective supplier negotiation plans and strategies Implement Supplier Relationship Management (SRM) programs with key suppliers to foster innovation, track performance metrics and ensure ongoing continuous improvement Job requirements: Bachelor\'s degree or higher 2-5 years\' experience with workforce operations, compliance, and/or policies Experience with program improvement initiatives Contingent workforce program operations experience MSP (Manage Service Program) program experience Experience working across multiple countries and time zones Ability to read, write, and speak in English, and any other regional language Ability to work cross-functionally in a matrixed organization Knowledge about local employment laws with countries in your assigned region Understanding of time & attendance billing & invoicing and accounts payable processes Experience with Workday, SAP, or other ERP Experience with Vendor Management System (VMS) software Adventurous personality Only qualified candidates will be contacted for interview. We thank you for your application. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Malaysia and its affiliates collecting, using, and disclosing your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.my/policies/. You also acknowledge that you have read, understood, and agree to the said Privacy Policy. Follow us for the latest updates and valuable insights: . LinkedIn: https://www.linkedin.com/company/persolkelly/ . Facebook: https://www.facebook.com/persolkellymy

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