Job Description

Working with the Management and Oversight Unit and the RR Front Office, the Coordination Associate will support coordination of the needs of the RR in his official engagement with UNDP partners and formal speaking engagement. In addition, he/she will assist in the year-end corporate reporting process and support the Country Office\'s projects in visibility, as well as documentation and knowledge management. The Coordination Associate is also expected to observe and participate in UNDP activities, meetings, and events to develop a first-hand understanding of UNDP\'s programmes in supporting sustainable development in Malaysia.

Under the overall supervision of the Management Oversight Lead, the Coordination Associate will:

Project Management Support in Sustainable Tourism Project

• Support in project coordination and reporting requirements the Sustainable Tourism Project;
• Develop selected project impact stories to position CO\'s work in the area of poverty reduction, environment sustainability, SDG Finance and Governance;
• Provide support to the evaluations of the country office programme and projects;
• Coordinate with programme colleagues to maintain and upkeep of the CO knowledge management portal on UNDP Sharepoint;

Support to the RR Front-office in terms of project impact and communication

• Support the RR in the preparation and coordination with project team for the preparation of briefing notes and materials about CO project success;
• Coordination and logistical support for in-country mission by senior UNDP officials to Malaysia;
• Work with programme team to support the RR on programme-level engagement with existing partners to deepen strategic partnership;
• Undertake research and literature review for the development of the existing and new projects to support thought leadership and visibility on UNDP social media.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Coordination Associate reports to the Management & Oversight Lead and works in collaboration with the Programme and Operations teams in the CO. The person is also expected to liaise with UNDP regional office and government officials and other stakeholders to exchange information and ensure consistent service delivery for applicable.

Core Competencies :

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Business Direction and Strategy

Negotiation and Influence:

Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiate mutually acceptable solutions through compromise and creates win-win situations

Business Management

Communication:

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, social media and other appropriate channels

Customer satisfaction and client management:

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers\' needs. Provide inputs to the development of customer service strategies. Look for ways to add value beyond clients\' immediate requests. Ability to anticipate client\'s upcoming needs and concerns.

Partnership Management:

Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies

Administration & Operations

Events Management:

Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.

Documents and records management:

Overall document (hard or electronic) management; registry and retention policy including storing and archiving

Required Skills and Experience

Minimum Education:

• Secondary education is required.
• A university degree (Bachelor\xc2\xb4s degree) in International Relations, Political Science, Economics or a related social sciences field will be given due consideration, but it is not a requirement.

Minimum years of Relevant Work Experience:

• Minimum 6 years with secondary education or 3 years with (Bachelor\'s degree) of progressively responsible experience is required.

Required Skills:

• Knowledge/experience in collection and synthesis of data and preparation of reports;
• Experience in the usage of computers and office software packages (MS Word, Excel, Powerpoint etc.) and knowledge of spreadsheet and database packages; experience in handling of web-based management systems

Desired skills in addition to the competencies covered in the Competencies section:

• Familiarity with the development issues/context in Malaysia;
• Working experience with UNDP is an advantage
• Experience in research-related field would be an added advantage;

Required Language(s)

• Proficiency in English; Bahasa Malaysia is required.

Disclaimer

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

United Nations Development Programme