Job Description

Position: Coordinator, Sea Freight Import, Penang

Working Duration: 3 months contract with PERSOLKELLY

Working location: 2-1-23-1, Medan Rajawali, Solaria Square, 11900 Bayan Lepas, Penang, Malaysia

Working Day/Hours: Monday - Friday, 9-6pm

Salary: Basic range from RM3,000 - RM4,000 (Based on experience & qualifications) with leave entitlement + statutory contribution

Job Responsibilities:

• Registration of shipments - shipment information entry into the forwarding system, CW1 on time and accurately.
• Monitor all incoming shipment from CW1 with carrier website or portnet on the estimate arrival details and update customer
• Coordination of customer booking requests at origin and keep customer update on the pick up arrangement, schedule via emails
• Acknowledge customers emails within 2 hours and revert to customer on the same working days.
• Update all systems- internal/ external with shipment data and other customer specific systems.
• Creation of Ocean Freight forwarding documents, e.g. prepare arrival notice, DO release for carrier/CFS and Cartage Advice etc.
• Ensure all security arrangements and procedures are met
• Verification of the completeness and accuracy of all forwarding documents / MBL, HBL, INV & PLIST, check on the pcs, description, weight and M3 once shipments is sailed from origin to avoid discrepancies upon shpts arrive
• Run milestone for the 2 weeks ahead in order to check the shpt connecting at transshipment port / Singapore & Port Klang in order to update customer o the estimated arrival.
• Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary.
• Work and Monitor Permit Declaration activity with permit declaration vendor.
• Close coordination and booking with carrier(s) and haulier(s) on shipments arrival, release and delivery.
• Follow irregularity handling procedures with the Destination/Origins
• Escalation of all impediments to processing to direct reporting manager.
• Adherence to customer specific SOPs.
• Communicate all cargo related incidents to customer service/ external brokerage house (short shipment, damages, misrouted, missed vessel)
• Initiate and follow up on cargo and insurance claims with customers/surveyors and other DSV partner country houses on damaged or missing cargo.
• Engage and initiate discussion with local and regional procurement on rates and space.
• Backup for the other team members as when necessary
• Sorting and uploading of documents into Doc timely (custom forms ( after approved) and POD copy ( after delivery )
• Maintain accountability and accuracy for updating and meeting deadlines for weekly & monthly reports required by customers
• Billing is done as per KPI ( within 7 days after Actual Arrival)
• Ensure Web Cost is cleared on daily basis
• Ensure Penang Port invs verified and submitted to Finance on daily basis.
• Ensure payment collection prior release of shipment(s) for customer(s) under cash term.
• Ensure shipment costs are updated correctly in CW1
• Verify vendor/intercompany invoices and raise disputes for incorrect invoices
• Handle dispute and queries from customers and DSV overseas offices on billing matters and resolve them in a timely manner.
• Monitor and update respective sale personnel on the validity date of all customers\' quotations
• Participate in company projects and initiatives as required

Job Qualifications:

• At least Diploma
• Strong leadership skills
• Analytical and strong problem-solving skills
• Effective team leader and player
• Able to work in a diverse environment and cultures
• Degree in Business Admin, Economics, Marketing or Logistics preferred
• Minimum 1 years of forwarding experience
• Conversational in languages relevant for the assigned accounts
• Other languages (written and spoken) are a plus
• Good knowledge of Microsoft\xc2\xae Office Software (Excel\xc2\xae, Word, PowerPoint\xc2\xae and others)

Serious applicants may send your resume to Nursabrina_Zaidi@persolkelly.com

Only qualified candidates will be contacted for interview.

We thank you for your application.

Reference Number:

Contact Details:

Nursabrina_Zaidi@persolkelly.com

Profession:

Procurement and Supply Chain
Warehouse & Inventory

Company:

PERSOLKELLY Malaysia

Date Posted:

22/09/2023 1:06:00 PM

PersolKelly