Job Description

Responsibilities (Set-up Team):

Analyse an organization and design its processes and systems Assessing the business model and its integration with technology Access current state, identify customer requirements and define the future state and/or business solution New client implementation Servicing administration include preparation of reports, system setups, etc, Defines project requirements by identifying project milestones, phases and elements Create direct channels of communication to software and application developers Maintaining user documentation, including training users and effectively communicating them to the relevant stakeholders Maintain an outstanding relationship with clients and internal teams Gather IT system/project requirements from end-users and translate them for Software Development team Monitor IT project from inception till completion/handover Ensure all project milestones are met/exceeded Ensure that system setups/renewals are completed within timelines agreed with clients so as not to disrupt service deliverables Work closely with team members to achieve the internal and external turnaround time expectations while ensuring accuracy is maintained.

Requirements:

At least a Diploma in computer science/IT or related certifications At least 3 years of relevant experience Passion for service and strong team player Able to work independently under minimal supervision Converse fluently in English Possess effective communication and interpersonal skills Proficient in Microsoft Office (MS Words/ MS Excel) Diligent, able to multi-task and a strong sense of accountability Comfortable to handle big data set in excel
Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Flexible schedule Maternity leave
Application Question(s):

What is your expected salary?
Experience:

IT: 1 year (Preferred)
Work Location: In person