Job Description

About Proto
Proto is the leader for generative AI customer experiences across emerging markets. Our inclusive chatbots and multilingual contact centre automation solutions are designed in partnership with contact centres serving industries such as financial and health services, as well as government agencies often with competitive sponsorship from organisations such as the Gates Foundation and University of Cambridge SupTech Lab. Proto's deployments ensure local customer access across languages, ethnicity, geography and gender. Powering the Proto AICX Platform is the proprietary pro-lingual engine for mixed and local languages, as well as AICX add-ons for ChatGPT, analytics, third-party apps and proactive chat. Check out proto.cx and latest funding round announcement!
About the team
Proto's team is extremely global with 80% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female management working across 15+ countries. We're a remote team of self-starting and entrepreneurial SaaS engineers, operations and growth professionals. Our remote team follows established processes for cross-cultural and timezone collaboration, with opportunities to periodic in-person work opportunities.
Key Responsibilities

• Contact potential prospects from personally-generated research to build a robust sales pipeline.
• Engage with prospects to understand their unique pain points and produce compelling business cases to meet their needs.
• Lead in-person client presentations to C-level executives, including information discovery sessions, product demonstrations, and proposals.
• Build upon Proto's public sector deployments to develop and execute a scalable sales process for the Malaysian and Indonesian government and private sectors, from prospecting and demand generation through to contract execution.
• Provide full visibility into the sales pipeline at every stage of development.
• Utilize Pipedrive CRM to track sales activity, manage the pipeline, and meet revenue targets in Malaysia and Indonesia.
• Build and maintain strong relationships with senior executives within the Financial, Healthcare, and Transportation industries in Malaysia and Indonesia.
• Establish and foster strong reseller partnerships.
• Work closely with the Customer Experience (CX) team in Asia to ensure successful and smooth new client onboarding and implementation.
• Collaborate with internal teams, providing feedback from the field to help shape future product development and strategy.
• Applicants must be residing in Malaysia and Indonesia.

Proto is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Skills Required