Job Description

Credit Analyst

Location : Vertical Business Suite, Jalan Kerinchi, Bangsar South

Working Hour : Monday - Friday; 8.00AM - 05.00PM (Australia Time)/

05.00AM - 02.00PM (Malaysia Time)

Remuneration : Up to RM9,400

Duration : 12-Months contract with PERSOLKELLY

:

• Determines the credit worthiness of customers and potential customers desiring to purchase the Company products and services based upon evaluation of financial condition / ability to pay for such purchase.
• Manages a portfolio of assigned accounts whose payments to the Company are past due.
• Contacts past-due accounts to arrange for payments while preserving the Company\'s business relationship with the account.
• Develop and maintain written documentation of all approved / disapproved credit decisions.
• Ensure supporting credit analysis includes information relating to all factors considered relating to the application\'s credit worthiness as defined within the parameters of the credit matrix.
• Manage a portfolio of assigned accounts that are behind schedule in their payments to the Company.
• Contact customers regarding payment of overdue invoices. Secure information from customers regarding the basis for non-payment, including:
• Maintain an ongoing program of appraisal and analysis of account activity / payment status. Identify accounts whose continued failure to adhere to payment schedules / honor payments commitments indicates limited potential for securing payments through continued collections efforts.
• Negotiate with customers experiencing short-term financial constraints to secure commitments to pay amounts due in the shortest time possible, (including arrangements for rescheduling of the payments process).
• Follow up with customers to ensure commitments to pay are honored.
• Work with dissatisfied customers to identify the nature of the problem relating to the Company\'s products and/or services and with Company Operations to arrange for appropriate technical staff support to address/rectify the issue.
• Team with Company Sales to resolve the customer issue and secure customer payment.
• Meet weekly with department management to review and evaluate the accounts within the assigned portfolio.
• Provide ongoing updates of client contact / client commitments discuss negotiating strategy / possible alternatives, review performance to date against the Company\'s standard metrics.
• Represent the Company and the department in day-to-day activities with both internal and external auditors, providing documentation as required, and information regarding the status / activities relating to accounts under review.

Job Requirement:

• Candidate must possess at least Diploma, Advance/Higher/Graduate, Degree or Professional Qualification of any field.
• 3 years and above working experience in customer service experience or collection experience
• Experience in SAP System.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office - Excel, Word, Powerpoint

Kindly submit your CV to Email/WhatsApp:

+6012-909 6519

Reference Number:

Contact Details:

WingYan_Chong@persolkelly.com

Profession:

Accounting
Finance & Management

Company:

PERSOLKELLY Malaysia

Date Posted:

29/12/2023 6:49:00 PM

PersolKelly