Job Description

Job title: Credit & Collection Senior Analyst

Grade: L2-1

Reporting to: Ci2C Head of Credit & Collection, Asia
Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market. We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet. That's why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.
Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands. This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.
Join us on our mission. Health. In your hands
OPELLA MISSION AND VISION
At Opella Healthcare, we are united by one shared Mission - we work passionately every day, to put Health in Your Hands. We are committed to making healthcare as simple as it should be, thus helping people help themselves. This Mission is the core of our philosophy, driving all that we do to focus on people--our consumers, customers, healthcare professionals, employees, and the Opella Brands that support them.
As a top-three global player in Consumer Healthcare, we are raising the bar with a bold ambition to grow, perform, and outpace the market. We aim to build a more agile and responsive organization capable of delivering our Vision and Mission.
To achieve this, we need exceptional talent to shape Opella's future and help us succeed. Together, we embrace our Challenger spirit, driven by our commitment to be Outcome-obsessed, Courageous, Radically Simple, and All-In Together.
Credit & Collection Senior Analyst
Customer Invoice to Cash (CI2C)
JOB PURPOSE:
Deliver collections management services to Opella as per their respective Service Level Agreements (SLAs)Collection activities: review AR ageing reports, perform collection & dunning, escalate & follow-up actions Dispute & Claims management activities Address operational issues and follow through to resolution in an effective and timely manner Deliver operational KPIs and comply with Sanofi policies and guidelines

KEY RESULTS/ACCOUNTABILITIES:
OperationDeliver collections management services to CHC Europe for Sanofi entities within CHC perimeter as per their respective Service Level Agreements Collection Management services: Review AR ageing reports Perform collection & dunning Determine appropriate escalations & follow-up actions as per defined process Dispute & Claim Management - qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility Contribute to business and customer collection strategy reviews Execute in compliance with Sanofi policies and guidelines Complete all activities as per the global Core Model and operational KPIs Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope Document Core Model process knowledge (Level 6/7) relating to collections management Participate in process automation initiatives and ensure seamless adoption and transition

KEY WORKING RELATIONSHIPS:Head of Credit & Collection Credit & Revenue Partners

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS:
FunctionalBasic understanding of Customer Invoice to Cash (CI2C) process and activities Basic knowledge of collections & receivable activities Good business acumen Strong deductive and analytical skills

TechnicalComputer literate and familiar with accounting applications (knowledge of SAP will be an advantage) Knowledge of Microsoft Office

InterpersonalAbility to interact with internal and external clients in a professional manner Team player, able to work collaboratively transversally and with Ci2C front line teams with an end-to-end mindset Good communication skills Attentive to customer needs and feedback Ability to organize, prioritize and structure the tasks for oneself Attentive to detail and works with precision

BackgroundGraduate degree in Accounting or Finance Preferably with around 2 years of experience in Collection Management within an international, multicultural environment. We also remain open to candidates with relevant experience in other settings. Fluent in English and Korean

Key DimensionsThe Collection Analyst reports to Ci2C Head of Credit & Collection and works closely with the Credit & Revenue partner, Customer Service, Master Data, Supply Chain, Trade or Global Business Unit and Ci2C peers.
Why us?
At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.
We Are Challengers.
We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:
All In Together: We keep each other honest and have each other's backs.
Courageous: We break boundaries and take thoughtful risks with creativity.
Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.
Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.
Join us on our mission. Health. In your hands.
www.opella.com/en/careers