Job Description

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.




Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.


Managing customer accounts, chasing payments, resolving queries, maintaining accurate customer records and supporting the credit team in administration tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES


Promptly execute MyDSO Manager action tasks i.e. sending payment reminders to customers and monthly account statements. Contacting customers via phone, emails or letter to follow up on outstanding due invoices. Accountable for reducing the delinquency for assigned accounts. Assisting the credit team with the opening of new customer accounts and performing basic credit check. Maintaining accurate and up-to-date customer records, including credit limit, insurance limit and contact details. Provide customer service regarding collection issues and resolving customer disputes. Cooperating closely with credit teams and enlisting support when needed to accelerate the collection process.
SECONDARY DUTIES


Initiate/Contribute to Process Improvements Assist with ad-hoc projects e.g. ERP testing

Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.