Job Description

Monitor accounts receivable, especially ageing invoices; follow up with customers on overdue payments. Perform regular credit checks on new and existing customers to assess creditworthiness. Set and review credit limits and payment terms for customers. Collaborate with sales, customer service, and other internal teams to resolve billing disputes, payment issues, and other customer account queries. Maintain master data related to customer accounts (e.g. contact details, payment terms, credit limits) and ensure updated information. Prepare reports for management: debtor ageing reports, collection performance, cash flow forecasts, broken payment promises, etc. Identify delinquent accounts, propose actions (e.g. payment plans, legal action) to recover debts. Ensure collection strategies are efficient -- possibly suggest or implement improvements/automation in collection / billing / reminders processes. Allocate payments properly (i.e. deal with unallocated payments). Block or restrict credit / orders for non-paying customers when necessary.
Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

Language:

Chinese (Required)
Work Location: In person