Job Description

- Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members. - Establish policies that follow customer service best practices while ensuring customers submit payments on time. Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner. - Negotiate payment plans with consumers and set loan terms and conditions accordingly. - Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts. - Report any payment issues to management or the appropriate team. - Follow up on overdue invoices and payments and implement company collections procedures as necessary. - Look for ways to improve debt collection processes.
Hong Seng Group (HSG) is the leader in remanufacturing and rebuilding services in Malaysia. Since 1965, we have been helping businesses in Malaysia and across Asia to succeed, powering their performance through quality products and reliable services. HSG has grown from an importer and dealer of new and old engines into a supplier of choice, expanding our capabilities with market needs to create outstanding products that deliver impressive results. Over the years, HSG has built a reputation based on trust \xe2\x80\x93 we always deliver on our promises. Today, the HSG family of companies engages in: * Remanufacturing industrial engines for marine and generator applications * Rebuilding vehicles * Rental of generators, air compressors and welding sets * Dealership for agricultural machines, spare parts and new vehicles As the business activities of each company in HSG are closely related to each other, this allows us to synergize our strengths, expertise and resources to the competitive advantage of our customers. The end results are swift, efficient service and exceptional products at lower than market prices. United by the core values laid down by our founder, Paul Teoh Teng Seng, HSG will continue to empower the operations of businesses across Asia.
Bachelor\'s or Equivalent