Job Description

Nature of Business: Industrial conglomerate corporation Working Hours: Monday - Saturday (9am-7pm), after 6pm & Saturday consider OT :-

• Responsible for minimizing defaults and bad debts of ongoing loans.
• Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected.
• Manage and maintain customer\xe2\x80\x99s accounts to ensure the accounts are current and well conducted.
• Contact customers to remind customers of payment schedule and obtain relevant payments.
• Follow up overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
• Ensure that collection actions taken are within corporate guidelines, and collection policies.
• Exercises judgement within defined practices and policies to determined appropriate action.
• Assist in developing, planning and implementations of strategies to recover principle from borrowers whose non-performing loans have been charged off.
• Willing to work extra-miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
• Require to do field visit.
• Performs other duties as assigned.

Requirements:-

• Candidate must possess at least SPM/ STPM/ Diploma Certificate in any related field.
• Experience in credit recovery will be an added advantage.
• Excellent communication and negotiation skills.
• Required Language(s) : Bahasa Malaysia & English, Mandarin added advantage).
• Experienced in Microsoft Office application including Excel, Word and Outlook.
• Good working attitude, passionate, energetic and customer oriented.
• Able to work independently with minimal supervision.
• Fresh graduates are encouraged to apply, training will be provided.
• Able to work immediately.

Job Type: Permanent Salary: From RM2,500.00 per month Schedule:

• Fixed shift
• Monday to Friday
• Weekend jobs

Supplemental pay types:

• Commission pay
• Overtime pay