Job Description

Requirements

Good in Bahasa Malaysia conversational skills. Possess SPM and above or equivalent (candidate with related experience without SPM also acceptable).

Minimum 2 years of experiences in the collection field.

Strong communication and negotiation skills. Candidates from Banking and Finance experience are encouraged to apply. Willing to learn and earn Age between 18 to 40 years old
Responsibility

Overseeing collection team members and ensuring the accurate and timely follow-up on delinquent accounts. Setting payment collection goals and targets for the department and team members. Create and implement strategies to improve the collection activities. Ensuring the Company policy on recoveries is adhered to and in line with regulations. Identifies areas that required improvement on the collection process and implement enhanced process that assist tele-collectors to be more effective. Explain and clarify with customer on non-payment issues. Follow up on overdue payments by utilizing phone collection technique.
Benefits

Attractive salary package Full time position available KWSP & SOCSO Excellence staff awards and rewards Staff Sport & Recreation Club Comprehensive job & industry related training provided UNLIMITED COMMISSION
Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person