Credit Team Leader
Job Description
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Duties and Responsibilities
1. Overseeing collection team members and ensuring the accurate and timely follow-up on delinquent accounts
2. Setting payment collection goals and targets for the department and team members.
3. Create and implement strategies to improve the collection activities.
4. Ensuring the company policy on recoveries is adhered to and in line with regulations
5. Identifies areas that requires improvement on the collection process and implement enhanced process that assist tele-collectors to be more effective.
6. Recruit, hire, train and evaluate staffs within collection department to ensure enough stadds to handle department workload.
7. Provide support to various business units and branches on matters related to credit control and collections.
8. Prepare collection achievement reports and conduct monthly collection meeting with the management.
9. Run reports and analyze data on non-performing load such as brand, model, race, age, dealer, etc.
10. Monitor repossessed stocks inventory and disposal process according to regulations.
11. Monitor the legal proceedings between the Company and debtors, as well as to ensure that the proceedings as advised by the external solicitors is the best way forward and shall protect the best interest and rights of the Company
12. Liaise with debt collection agency and monitor the progress on assigned accounts.
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Job Detail
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Job IdJD925687
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned