Job Description

About this opportunity

We are now looking for a CRT Lead - RAN to join our organization. In this job role, you will be responsible for the coordination, management and execution of optimization activities to improve the overall performance of the network or IS/IT infrastructure. You will perform optimization of a service acting on an end to end view, (non)-product and specific view securing the correct utilization/ interaction of all resources in the network domains together or separately (Access, Core, Data, Transmission). This Service Function is composed by a number of Services Elements and Activities that define the scope of work according to the Ericsson's Managed Services offer.

It performs the network optimization to meet the required Service Level Agreement (SLA) or to deliver the best cost-effective topology or configuration. Optimization must be viewed as a broader sense as it may be prompted to act to improve the overall service quality, based on the Quality of Service (QoS) or customer perception - but always under requirement of the MSIP, to ensure business consistency.

What you will do

Collected data analysis and report infrastructure data analysis

Configuration database update

Analyze infrastructure business requirements

Performance and capacity data collection coordination

Request service and resource monitoring

Request field services data collection

Capacity and performance improvement both solution execution and solution coordination

End-user quality of service optimization

Deploy corrective measures to improve traffic ability performance (end-user focus)

You will bring

University degree in Electrical/Electronic Engineering, Telecommunications, Computer Science or equivalent experience in a related discipline

Proven experience in an IT Telco as Level 1 Engineer will be advantage

Delivering Results & Meeting Customer Expectations

Understanding of SLA (Service level Agreement) concept

Following Instructions & Procedures

High level of communication is a must

Knowledge sharing & Collaboration Skills

Sophisticated understanding and development experience of web service, soap protocol

Understanding of provisioning and activation flow and logic in a telco IT environment

Why Join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of whats possible. To build never seen before solutions to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. For any queries regarding this requisition, please reach out to Talent Advisor Czarina Tan ( ).

We are proud to announce Ericsson MALAYSIA have been again officially Great Place to Work Certified(TM) in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.