Cs Mandarin Day Shifts Only Monday To Friday
Petaling Jaya, Selangor, Malaysia
Job Description
Mohon
Lokasi Kerja Berhampiran Stesen
- Jalan PJU 8/3b 21-1 Petaling Jaya Selangor Malaysia 47820
Kelayakan
- SPM or any secondary school education qualification is acceptable.
- Fresh graduates are encouraged to apply.
- Fully training will be provided. (Salary will be paid)
- Able to speak fluently in Mandarin and basic English.
- Understand customer enquiries and respond via applicable channels: email, chat, and call backs.
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
- Shows empathy and take responsibility to ensure customers are satisfied by providing solution based on SOP.
- Higher Salary even for Freshers.
- Medical Insurance, EPF/Sosco will be provided.
- Annual and Medical Leaves
- Paid training
- Attractive performance-driven rewards by meeting KPIs.
- 5 Working Days
- Allowance Provided
- Performance Incentive
- Medical Claim
Mandarin Language Proficiency Communication Skills
Peringatan Penting
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Skills Required
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Job Detail
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Job IdJD1304652
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned