Job Description

Agensi Pekerjaan Mango Global Technologies Hiring! Full Time CS Mandarin- Day Shifts Only-Monday to Friday in Selangor, Earn up to MYR 4,000 - Ricebowl
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CS Mandarin- Day Shifts Only-Monday to Friday
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MYR3,000 - MYR4,000 Per Month
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Fresh Graduates
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Posted 4 hours ago o Closing 16 Jul 2026
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Working Location Near Station

• Jalan PJU 8/3b 21-1 Petaling Jaya Selangor Malaysia 47820

Requirements

• SPM or any secondary school education qualification is acceptable.
• Fresh graduates are encouraged to apply.
• Fully training will be provided. (Salary will be paid)
• Able to speak fluently in Mandarin and basic English.

Responsibilities

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs.
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
• Shows empathy and take responsibility to ensure customers are satisfied by providing solution based on SOP.

Benefits

• Higher Salary even for Freshers.
• Medical Insurance, EPF/Sosco will be provided.
• Annual and Medical Leaves
• Paid training
• Attractive performance-driven rewards by meeting KPIs.

Additional Benefits

• 5 Working Days
• Allowance Provided
• Performance Incentive
• Medical Claim

Skills
Mandarin Language Proficiency Communication Skills
Important Information
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Skills Required