Customer Acquisition Executive

Seremban, Negeri Sembilan, Malaysia

Job Description


Identify white space opportunities and gaps in consumer experience and propose solutions toaccelerate the growth of user acquisition, considering resources required (financial, expertise,capability) and potential competitive actions.Support program development and improvements based on analysis of market dynamics,performance, and consideration of consumer needs across different groups and roles of differentchannels.Develop and conduct pilot tests of generated ideas to address consumer pain points and proposeactionable solutions where relevant and required.2. Project Management & ExecutionSupport coordination across various departments to ensure seamless launch and execution ofassigned projects/programs in each channel.Ensure timely follow-up on project milestones and deliverables for a consumer-centric execution(e.g., contract creation, finance process follow-up, marketing support materials creation, etc.).Manage third-party vendors as necessary to support successful execution.3. Project Governance, Reporting, and Business ManagementImplement and manage interventions with supporting stakeholders to ensure project goals areachieved.Actively monitor program status and performance throughout its lifecycle (KPIs, ROI, impact).Collaborate with Finance to achieve desired ROI from project investments considering costs peracquisition. Specific Skills/Traits:Consumer Focused: Data-driven decision making supported by rapid experimentation andimprovements.Influencer and Collaborative: Influence key stakeholders across multiple departments/functions.Resource Management: Secure adequate resources to test various hypotheses and variables whilemeasuring results.Ownership: Assign ownership to self and vertical streams for project execution.Entrepreneurial: Optimistic, able to take calculated risks, and can execute and/or improvise based onuntested ideas.BenefitsStaff cardFamily cardMedical expenses coverage PromotionBonusAdditional Benefits

  • Annual Leave
  • EPF / SOCSO / PCB
  • Medical and Hospitalisation Leave
  • Training Provided
SkillsMarket Knowledge Resolving Conflict Listening Problem Solving Analyzing InformationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1043127
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Seremban, Negeri Sembilan, Malaysia
  • Education
    Not mentioned