Customer Administration Officer,loyalty & Rewards

Petaling Jaya, Malaysia

Job Description


  • Position: Customer Administration Officer.
  • Salary: RM 2800-3500.
  • Location: PJ Industrial Area, Section 51, Petaling Jaya.
Chrisjac is currently seeking suitable female candidates to work for our client, a premier loyalty program management company in Petaling Jaya. This is a full time permanent position based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
About the job
As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This position is fast paced. As the Customer Administration Officer, you will be managing customers\xe2\x80\x99 entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include managing and making delivery of rewards earned to customers.
The Candidate
We are looking for female candidates only to assume this role. She must possess at least Diploma qualification in any fields coupled with strong communication skills with ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous. Good command of English is essential besides conversant in BM and advantageous if also Chinese/Mandarin.
To be considered for this role, candidates must have some working experience in jobs related to customer service, tele-marketing, call centre or similar role. She must be computer literate with ability to use MS Office and internet applications To apply for the job
Interested candidates with the right experience and qualifications should read the relevent job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review.
Alternatively, candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my This role is immediately available and suitable candidate(s) will be invited for interview promptly by our client upon receiving the application.Chrisjac will be contacting candidates with the closest match to the client\'s selection criteria within one working week of application to arrange for the initial meeting with our client.

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Job Detail

  • Job Id
    JD992894
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned