Customer Assistant, Subang (rm2.1k)
Subang, Selangor, Malaysia
Job Description
Description:
- Identify and handle customer inquiries completely, accurately and resolve customer complaints and problems to the satisfaction of the customer.]
- Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact.\\
- Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact.
- Schedule, assign or act on any required customer follow-up in accordance with call center guidelines.
- Maximize opportunities to up-sell or cross-sell company products and services in accordance with guidelines given.
- Initiate or propose work process improvements and participate in any service initiatives for increased effectiveness and productivity.
- Maintain confidentiality and integrity on the organization\'s customers data.
- At least diploma and above
- Minimum 1-2 years of contact center experience is required.
- Excellent communication skills in English and Bahasa Melayu, both written and spoken.
- Customer oriented with good listening skills, and computer literate.
- Able possess own transport.
- Fully vaccinated with Covid-19 Vaccination.
Email: general5@recruitexpress.com.my
Tel: 03-27138830
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Job Detail
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Job IdJD1048880
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:1501 - 2500 per month
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Employment StatusPermanent
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Job LocationSubang, Selangor, Malaysia
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EducationNot mentioned