Customer Care Agent

Malaysia, Malaysia
Ambition
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Job Description


MalaysiaJob details Posted 13 May 2024 SalaryRM4000 - RM5000 per month LocationPetaling Jaya Job type Discipline Reference272430_1715595483ConsultantConsultant, Sales & MarketingCustomer Care AgentJob descriptionMy client is a global leader in industrial automation, offering innovative solutions across various industries. Specializing in pneumatic and electric drive technology, they provide intelligent automation solutions and technical training to enhance productivity and optimize processes on a global scale.Responsibilties:

  • Engage with Strategic Customers via phone, addressing inquiries about products, deliveries, and orders promptly and professionally.
  • Resolve complaints from Strategic Customers effectively, ensuring satisfaction and loyalty to the brand.
  • Proactively follow up with Strategic Customers regarding any order issues, providing timely updates.
  • Escalate unresolved issues to the appropriate team for swift resolution, prioritizing customer satisfaction.
  • Process documents in the Fax Monitor system exclusively for Strategic Customers when required, ensuring accuracy and efficiency.
Requirements:
  • Diploma and above
  • At least 3 years of related experience
  • English communication skill
What you get:
  • Competitive remuneration package
  • Attractive benefits
  • Exciting career growth opportunities
To apply, please click "APPLY NOW" or email Nahar Shah at nahar.shah@ambition.com.my. Data provided is for recruitment purposes only.Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.JTK Number: JTKSM 995| Company Registration Number: 201301019088 (1048918-T)If this job isn\'t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.Sign up for job alertsIf you are a human, ignore this field Create alertYou agree to ourShare this jobCustomer Care AgentPetaling Jaya Posted about 16 hours agoQuick LinksConnectWe are committed to Building Better Futures for the organisations we work for, the professionals we help, and our own employees.

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Job Detail

  • Job Id
    JD1032736
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    5000 per month
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned
 
 
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