Customer Care Assistant (part Time)

Shah Alam, Selangor, Malaysia

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Possess self-confidence and be able to actively interact with all relevant parties.

Responsibilities

Dealing with incoming calls and messages from clients, whether to answer queries, handle calls for service or sort out complaints;
identifying requirements and entering events into a computer system;
dispatching tasks to other units, when relevant;
invoicing or handling payments, where necessary;
sending letters, information sheets and other documents to clients;
advising clients of additional products or services.

Benefits

Ricebowl

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