Customer Care Executive Job in Zen Clinic Sdn Bhd

Customer Care Executive

Petaling Jaya, M10, MY, Malaysia

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Job Description

:

Contacting / received calls from customers and explaining the benefits and advantages of product renewal services within the company. Using scripts to provide information about product features, prices, and presenting its benefits to customers. Negotiate with customers by clearly explaining how the company's product services meet their specific needs, facilitating customer's decisions. Preparing and sending quotation to customers via email. Handle incoming calls and respond to customer emails promptly and professionally. Maintain detailed call logs and customer records for future reference and service improvement. Proactively gather information on potential new customers to expand the client database and support business growth.
Job Requirements

1 year or less of experience in telemarketing / call centre / debt collector / customer service.

Fresh graduates

are welcomed to apply. Applicants who have experiences as inbound / outbound call center industries are encouraged to apply. Candidate able to converse and write in basic English and Bahasa Malaysia. Candidate must be computer savvy. Willing to learn a new knowledge, skills and experience. Basic salary + allowances + commission. Work, life, balance.

Training will be provided.

Benefits

Permanent Position Strategic working location (Reachable by MRT & Bus) Basic Salary + Commission Normal working hours, 5 days working Work Life Balance Culture Medical & Hospitalization Coverage EPF & SOCSO Contribution Annual & Medical Leave Annual Salary Increment Annual Bonuses Annual Dinner Team Building Activities HRDF training
Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,500.00 per month

Benefits:

Health insurance
Ability to commute/relocate:

Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

How long is your notice period? How much is your expected salary?
Education:

STM/STPM (Preferred)
Work Location: In person

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