Customer Care Officer / Customer Relation Assistant (horizon Hills, Iskandar Puteri)

Johor Bahru, M01, MY, Malaysia

Job Description

Manage and maintain day-to-day operations of the and activities of the site (residential) property. Ensure effective and efficient management of the common areas through routine checks. Assist the Condominium Manager to support daily operations. Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and complete on schedule. Engage service providers through proper approval system; manage contracts and performance of service providers. Follow up with service providers on submission of monthly maintenance schedule, quotations, claims and invoicing. Convene and attend all meetings of the Developer and / or MCST Council; prepare minutes and reports for meeting. Raise POs and keep track of works done due to complaints by residents. Obtain quotations for repair and maintenance services. Engage and attend to complaints from residents professionally and properly and to ensure every complaint is addressed with the residents with closure; ensure timely and prompt responses to complaints and requests. Prepare and submit an annual budget and recommend rates of MF / SF contributions. Ensure compliance with Strata law, relevant laws, government rules and regulations and company's policies. Process and assist in putting up paper for Extraordinary works when necessary.
Job Requirements:

Candidate must possess at least in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications. Candidate with Arrears Management will be advantage At least 1 year of working experience in the related field is required for this position. Team player with good communication skills. Preferable fluently in

Mandarin

,

English

&

Bahasa Malaysia

(Speaking & Written). Able to work under pressure, physically fit, active person & positive minded.

Location: Iskandar Puteri

Working days & hour: Monday - Saturday

(9AM until 6PM) Rest Day & Holiday: Sunday & PH CLOSE (Fixed Alternate Rest On Sat) Location: D'Suites Akasia Horizon, No.9, Jalan Persiaran Selatan, Horizon Hills, 79100 Iskandar Puteri, Johor
Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

Free parking Opportunities for promotion Professional development
Application Question(s):

Do you have any experience related to Property Management such as Building and facilities? How many years of related experience in Property Management? How much is your expected salary? Do you have your own Transportation? Are you willing to be based in Iskandar Puteri?
Work Location: In person

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Job Detail

  • Job Id
    JD1145731
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    25416.0 32183.0 USD
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned