Job Description

Ogawa Hiring! Full Time Customer Care Officer in Selangor, Earn up to MYR 2,800 + commission - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-181b4706>Customer Care OfficerReportFollowMYR2,000 - MYR2,800 Per MonthCommission: MYR100 - MYR500,Fresh GraduatesMore than 40 have applied to this jobPosted a day ago xe2x80xa2 Closing 13 Apr 2025More than 40 have applied to this jobSaveApplyRequirements

• Minimum Diploma/ Higher Diploma in qualification
• Preferably with at least 3 years' working experience preferably in Customer Service or Administrative function.
• Good spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin or any other language is an added advantage
• Fresh graduate are welcome to apply
• Customer oriented with good interpersonal and communication skills.
• Highly motivated and ability to work well within a team.

Responsibilities

• Responsible in handling all customer enquiries and request from various platforms promptly and professionally.
• To update and maintain customer interaction in the database.
• Ensuring that all enquiries / cases are replied and recorded within the stipulated time.
• To assist in resolving customer complaints tactfully
• To maintain amicable working relationship with business partner and customers
• Prepare of monthly reports and documentation

Benefits

• 5 working days
• Min 14 Days Annual Leave per year
• Birthday Leave, compassionate Leave and etc
• Medical and insurance benefit
• Staff Purchase

SkillsCommunication Skills Product Knowledge Patience Problem-Solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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