Customer Care Officer Telesales Tv Net
Melaka, Malaysia
Job Description
Melaka, Malaysia
Company: Singtel Group
Be a part of something BIG!
Provide good quality customer service to SingTel customers via voice support.
Make an Impact by:
- Provide outbound call (with script given) to potential customers to promote and sell products/ service
- To channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedure
- Work closely with team members and leaders at all times to achieve quality results & productivity
- Proactively identify areas for service & procedural improvement and make recommendations to the team leader
- At least Diploma in Business Admin or relevant course of study
- Minimum 1 year of experience in Customer Service
- Customer oriented with good interpersonal and communication skill
- Proactive & have great sense of urgency
- Good Computer literacy in Microsoft Office
- Able to identify customers' needs through conversation
- Great flexibility to undertake any other tasks assigned from time to time
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Job Detail
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Job IdJD1134593
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMelaka, Malaysia
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EducationNot mentioned