Job Description

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Customer Data Representative
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MYR6,000 - MYR7,500 Per Month
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Posted 4 hours ago o Closing 18 Dec 2025
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Requirements

• 2- 3 years of experience in consultative sales, with a strong focus on solution-based selling.
• Language English is compulsory.
• In-depth knowledge of client products and services.
• Proven track record in B2B consultative sales, client relationship management, and effective use of CRM platforms.
• Related sales role within a SaaS or technology environment.
• Need to relocate work in Petaling Jaya, Selangor.

Responsibilities

• Handle inbound calls while consistently demonstrating effective sales techniques and delivering a positive customer experience throughout each interaction.
• Utilize a consultative approach to identify customer needs and recommend suitable products or services that support business growth.
• Provide solutions within the defined scope of support (SOS), and when necessary, guide customers to third-party assistance or paid service options.
• Perform basic product troubleshooting to resolve issues efficiently, aiming for resolution during the first contact.
• Achieve performance targets, including First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
• Exhibit exceptional interpersonal skills and the ability to multitask, prioritize, and adapt in a fast-paced, high-volume environment.

Benefits

• Provided training.
• 5 working days (Mon - Fri; 8am - 5pm) based on serving country.
• Provided language allowance.
• Provided commission.
• Near to LRT Station.

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Training Provided
• Allowance Provided

Skills
Data Entry Customer Service Data Analysis Communication Skills Problem Solving Attention to Detail

Skills Required