Job Description

No Relocation Assistance Offered
# 156356 - Selangor, Selangor, Malaysia

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom\xe2\x80\x99s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill\xe2\x80\x99s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children\xe2\x80\x99s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
I. ROLE & RESPONSIBILITIES This section describes the elements of the role and the authority for determining a course of action. Both operational and strategic responsibilities should be stated as well as the degree of direct authority the position exercises over human, financial and physical resources. Please also include an overview of the most attractive and the most challenging aspects of the role.
DEPARTMENT\xe2\x80\x99S TOP 3 OBJECTIVES:

• Achieve sustainable growth in sales, profitability, market share & product distribution;
• Strengthen organizational capability & competency;
• Improve organizational effectiveness & efficiency.

CORE RESPONSIBILITIES:

• Responsible for achievement of sales targets through excellence in execution at the point of sales.
• Responsible to develop and support the partnership between Colgate and the customers at the store and regional level by nurturing contact and negotiating with the Store Operations and in-store personnel.
• To provide feedback on the in-store environment which allows rapid revision of driven tactic.
• Building and managing relationships with key players in the customer or RE at the regional and/or store level
• Conducting negotiations as necessary (listing, planograms, displays, promotion execution etc) at regional office and/or store level
• Working with SDM to develop tools, merchandising materials and in-store programs for effective shelf management to induce shoppers to purchase Colgate products at shelf
• Clearly communicating in-store objective and monitoring execution of 5P targets: product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation vs. plan, share of shelf and planogram, POP placement vs. plan
• Monitors compliance of 5P activity execution against established agreement/objectives and tracks interim performance of 5P activities to identify shortfalls. potential upsides against established objectives
• Conducts rigorous pre-evaluation of 5P activities using what-if analysis, and draws upon other team resources as required (eg., input from Financial Services Manager/ Customer Logistics Services Manager)
• Conduct post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences

LEADERSHIP/SUPERVISION:

• None

DAY-TO-DAY RESPONSIBILITIES:

• Coordinating special events (Store-Level sell-in and communication, materials management in-store etc.) in partnership with Shopper Development Manager
• Working with customer service to track orders, troubleshoot, and achieve customer service critical metrics
• Working with logistics to plan, analyze, and forecast customers\xe2\x80\x99 need and to ensure on-time and complete delivery
• Monitoring sales and distribution performance particularly for new products and taking timely action to drive continuous improvement
• Monitoring driven activity at store level, recording and consolidating key activities, monitoring speed and breath of distribution, and identifying competitive standard processes and discussing with SDM so that they can proactively respond with strategic/ tactical refinements
• Regularly visiting stores in order to identify areas of improvement
• Resolving operational issues at head/regional offices or in-store
• Identifies causes of 5P activities\xe2\x80\x99 underperformance, both internal and external to Colgate
• Updates CBP to reflect changing retail and competitive environment
• Develops action plans to close customer gaps and seeks approval from Group CDM/ consensus meeting
• Collects information on the external environment (e.g., competitor activity) during the promotion period
• Manage Merchandising team and train them for operational excellence.

EXPECTED PERCENTAGE OF TRAVEL:
KEY DELIVERABLES IN THE FIRST 3/6/12 MONTHS:
3 Months: Net Sales, Big Hit Compliance 6 Months: Net Sales, Big Hit Compliance, GTN, Service Level 12 Months: Net Sales, Big Hit Compliance, GTN, Service Level, CBP Excellence
II. EDUCATION AND FUNCTIONAL EXPERIENCE REQUIRED This section identifies the formal education and experience required to successfully perform the role. It should be clear what requirements are essential versus preferred.
EDUCATIONAL QUALIFICATIONS:

• MAJOR: Any
• MAJOR

EXPERIENCE:

• 5 Years of Consumer Goods Proven Experience
• 2 Years of Functional Experience

III. SKILLS AND COMPETENCIES REQUIRED
This section identifies the essential skills and competencies required to successfully perform the role. SKILLS:

• Analytical Mentality
• Presentation Skills
• Negotiation Capabilities

FUNCTIONAL COMPETENCIES:

• Customer Influence and Negotiation
• Integrated Commercial Planning
• RE / Customer Strategy
• Customer / Service Provider Collaboration

IV. BUSINESS PARTNERSHIPS This section identifies the key partnerships required in the role and makes note of all indirect reporting relationships. It also identifies whether the incumbent of this position works alone or as part of a team.

• Shopper Development Manager
• Assistant Manager Customer Service & Logistics
• Assistant Manager Customer Financial Services

V. CAREER PROGRESSION:
TRAINING AVAILABLE:

• 
  Basic Sales Technique
• Developing Our Customers
• Connecting with our Customers
• Implementing Commercial Practices with Excellence
• Valuing Colgate People: Living Our Values
• Driving Team Effectiveness in the Organization
• Customer Engagement Through Joint Business Planning
• Monthly CBP Discipline (e)
• Shopper Marketing Foundation Workshop

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people \xe2\x80\x94 ensuring our workforce represents the people and communities we serve \xe2\x80\x94and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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