Customer Engagement Executive
Melaka, M04, MY, Malaysia
Job Description
Your Role:
Respond to incoming leads from TikTok, Facebook, WhatsApp, etc. Answer questions, overcome objections, and close sales professionally and quickly Communicate fluently and naturally in Mandarin, Malay, and English (spoken & written) Collaborate with our in-house marketing team to optimize scripts and conversions Follow up with prospects, track conversations, and ensure successful handover Handle pre-sales and post-sales communication to build trust and loyalty Achieve (or exceed!) monthly sales targets--you'll be rewarded well for it
We're Looking For Someone Who:
Can write and speak fluently in Mandarin, Malay, and English Is proactive and not afraid to start conversations or ask for the sale Understands customer psychology and has great empathy Enjoys social messaging (TikTok, FB, WhatsApp) and quick follow-ups Is organized, efficient, and great at managing conversations Has a strong team spirit and is excited to work with digital content creators Fresh grads welcome--as long as you're hungry, adaptable, and coachable Bonus: Experience in sales, logistics, automotive, or permits is a plus
Benefit:
Base salary + commission + performance bonuses EPF + SOCSO Monthly incentives + annual bonus Sales training and daily support from marketing team Fast promotion path for closers who perform A chance to grow in a digital-first company with big ambitions
Job Type: Permanent
Pay: RM2,500.00 per month
Language:
Mandarin (Required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1270834
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMelaka, M04, MY, Malaysia
-
EducationNot mentioned