Job Description

Customer Invoicing To Cash Senior Executive - Japan

Our Team:

This role is accountable for the processing of transactions and activities in Customer-Invoicing-To-Cash (CI2C) and support the transformation management within the Sanofi Business Services (SBS) China, Asia and/or JPAC region.

This position is integral in the development and successful ongoing implementation of the end-to-end Demand to Cash organization within Sanofi Business Services. This includes the strengthening of the business partnership to maximize the value and efficiency of the business & finance process in line with strategies provided by Global CI2C while acting as a critical gate keeper function to adhere to relevant company policies.

As a Senior Executive, this role will be assisting the Team Supervisor and/or Team Lead to support day-to-day operational excellence and trouble-shoot operational issues of other team members on top of his/her own. This role will be the key contact person in SBS to connect with relevant neighbouring stakeholders/business partners through the end-to-end Customer Invoicing to Cash process to ensure all assigned operational deliverables are met.

Main responsibilities:

Operational Excellence

• Achieve CI2C operation objectives by becoming a subject matter expert to independently executing the operation tasks determined in Core Model in the areas of credit management, accounts receivable, revenue analysis and reporting, collection management and other ad-hoc reporting amongst other things.
• The key responsibilities include but not exhaustive: customer master data, invoice management, cash application, credit management, collection, dunning & bad debt, month-end closing activities and sales order reconciliation and processing. Key responsibilities depend on the countries that the role will be in.
• Actively participates in credit assessment for new and existing customer, perform periodic customer credit review
• Assess the credit exposure and credit risk of blocked sales orders and to propose the release or rejection of sales. Proactively consult relevant stakeholders in Commercial/Trade, Finance and Treasury to understand impact. Ensure approval obtained to release of blocked sales order as per DOA.
• Perform collection activities, manage dunning process and monitor AR bad debts according to the country\xe2\x80\x99s collection strategies.
• Perform all cash applications as per SLA and to follow up on all unallocated receipts promptly with relevant stakeholders.
• To perform month-end closing activities and reporting such as Group\xe2\x80\x99s management and statutory reporting on sales and AR, AR Ageing report and etc.
• To ensure timely & quality month-end closing and reporting of legal statutory account within Sanofi Group Calendar timeframes
• Support/Response to enquiries from internal and external customers, Country Finance and other stakeholders
• To be an effective backup for other team members as assigned
• Assist Team Supervisor and/or Team Manager to onboard new team members and help trouble-shoot issues for other team members
• To update Standard Operating Procedure (SOP) as and when required and obtain validation from Team Supervisor/Manager
• To support ad-hoc projects implementation (New tools, Robotic Process Automation (RPA), process improvement projects)
• Contributes in meeting and improving the SLAs and KPIs agreed by working effectively across teams in SBS and neighboring functions, assisting on urgent tasks and filling in gaps as and when needed in accounts receivable and credit management areas.
• Enhances Sanofi organization reputation by accepting ownership for accomplishing new and different requests, exploring new opportunities to simplify and add value to the business.

Stakeholder Management

• Partners with stakeholders within SBS and neighboring functions to understand, support and deliver key business requirements laid out under Operational Excellence above.
• Proactively manages interaction with external customers whenever applicable, with regards to hardcopy invoices, remittances, collections, and issues management.
• Supports the compliance and risk management processes by providing information and analysis needed to internal and external auditors.

Compliance & Risk Management

• Comply and execute internal controls put in place as per CI2C Core Model and ensuring compliance to SoX controls and local credit policies.
• Supports SoX and yearly control self-assessment and testing, IC&P initiatives and other audit activities where applicable, including external audit, internal audit and governmental inspections if any.
• Ensures legal/VAT compliance checks if relevant for the covered scope.
• Ensure documentation is stored and archived as per Records Management and local legal/tax requirements.

Core Model and Target Operating Model evolution

• Leverage operational experience and provide process expertise to line manager and other stakeholders such as the Global / Regional Delivery Centers as required and when needed to contribute to standard process design, to propose evolution improving consistency and efficacy either in the Global Design of Standard Process or Regional one at all relevant process levels
• Support the implementation of the standard processes as defined by Global Process Owners and Regional Process Management Teams

About you

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS:

• 2-4 years of relevant working experience in the Finance/Accounting sector
• Exposure to multinational and/ or regional corporate business environments,
• Familiar with matrix organization
• Experience in a Finance shared services environment, familiar with customer-facing and service-oriented corporate position
• Good English communication skills, both verbal and written
• Other language skill is required (both verbal and written in business level): Japan (Japanese)
• Self-motivated, mature, independent, hands on, ability to work independently, and follow projects through completion
• Ability to demonstrate good analytical and problem-solving skills.
• Working experience with SAP, specifically Fi/Co desired
• Proficient in the use of applications in the MS-Office suite, including MS-Excel
• Lean/Six Sigma exposure or equivalent desired

Qualifications Minimum Qualification:

Degree in Accounting/Finance/Business

Sanofi Behaviors and Skills

This position is required to demonstrate behaviours such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action. During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn\xe2\x80\x99t happen without people \xe2\x80\x93 people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let\xe2\x80\x99s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our and check out our Diversity Equity and Inclusion actions at !

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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