Req No.
40339BR
and Qualifications
POSITION SUMMARY
Purpose
To create, maintain and amend Customer Master Data, Pricing Master Data and Contract Data for all business areas within Asia, comply with Global Data Standards and Service Commitment, and ensure data accuracy.
Nature and Scope
The Customer Master Data Administrator (CMDA) position supports all business areas within Asia. This position is accountable for the creation of all new customer accounts and contracts including Inter-company Ship-To's, Internal Plants and Warehouses, and Subcontracting Vendor Accounts and for the creation and maintenance of all customer pricing records including various types of charges that may apply. This position is also accountable for the creation and maintenance of all Internal and External Text documentation.
The CMDAs are responsible to adhere to the data standards established for Customer Master globally and to understand the various work processes that are specific to each of the different business areas. In understanding the SAP system requirements, the Administrators are the decision makers in when and how to link customers and which data fields are required based on the specific business requirements as well as the end result requirements.
This position works very closely with the Customer Service Organization Order Processing Teams, Billing Analysis Team, Credit & Collections, Compliance and Regulatory Teams, and Sales / Marketing. Individuals must be detail and process oriented.
DIMENSIONS
Total # of Customer Ship To's for Asia = 76K
Total # of Customer Sold To, Bill To & Payer's for Asia = 50K
Total # of Contracts = 76K
Total # of Sales Organizations supported = 120 Sales Organizations
Total # of Customer Master Data Fields including Text = 140
Total # of Price Condition Types = 49
Workbooks and or Requests to Add or Change Data = approx. 2400 per month
Processes: Account Creation and Maintenance, Billing and Invoice Options and Outputs, Pricing, Contract Creation & Maintenance, Delivery requirement Options, Global Workbook Processes, Data Cleansing.
PRINCIPAL ACCOUNTABILITIES
This position is accountable for the following results:
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