Customer Operations Support Job in FMX (M) SDN BHD

Customer Operations Support

Kota Kinabalu, M12, MY, Malaysia

FMX (M) SDN BHD

34 Current Jobs Openings

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Job Description

We are looking for a proactive and detail-oriented individual to join our team as a

Operations Coordinator

. This role is essential to oversee daily operations and ensure full compliance for all shipments to

Sabah

Key Activities & Responsibilities:

Monitor and follow up shipment to Sabah to ensure compliance with SOPs and service timelines. Respond to emails professionally and maintain effective internal communication. Track and coordinate shipments for main accounts (Uniqlo, FedEx, Cold Chain, Lazada). Communicate with internal teams and clients to resolve delivery issues or delays. Support couriers in daily operations and ensure proper documentation of all deliveries. Escalate operational or compliance issues to the Operations Manager promptly.

Qualifications:

Diploma or Degree in a relevant field, such as Logistics, Supply Chain Management, . At least 1 -2 years of experience in logistics or a related field. Strong coordination, communication and reporting skills. Able to work under pressure

Fresh graduates

are encouraged to apply.

Working Location:

Lot 7, 8, 9, Jalan Bakau, Inanam Industrial Estate, 8 Miles, Jalan Inanam, 88450 Kota Kinabalu, Sabah.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Free parking Health insurance Opportunities for promotion
Work Location: In person

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