Job Description

Position: Customer Order Fulfillment (Shared Services) - English SpeakerCompany Industry: Financial InstitutionWorking Hours: Mon - Fri (9am - 6pm)Working Location: Sunway Geo , Petaling Jaya, SelangorWorking Duration: 12 months tenure with PERSOLKELLY (renewable based on business needs)Remuneration: Salary from RM2,500 - RM3,900 (based on experience & qualification) with statutory contribution + leave entitlement + Fixed Allowance (RM400) + Completion BonusWHO CAN APPLY?

• Degree in Business, Operations Management, Operations Research/Management Science, or a related field.
• 1 to 2 years of experience in order fulfillment.
• Proven expertise in customer service operation

KEY RESPONSIBILITIES

• Order Fulfilment (Process customer orders)
• Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
• Facilitate and monitor deliveries, loading orders/scheduling, Update customers on delivery schedule
• Export Documentations Coordination with Trade Agents
• Assist Supply with inventory management
• Billing/Invoicing/Letter of Credit Vetting
• Cash Collection, Manage Credit, Overdues chasers
• Customer Feedback & Complaints, Satisfaction
• Manage Customer Records, Customer Master Data, Manual Pricing update
• Liaising with Indirect Tax, Legal and Trade Compliance on trade related issue
• Reporting of performance
• To process MDM request from business in GSAP
• To set up new Customer, Plant and material account
• To amend Customer, Plant and material account
• To block Customer, Plant and material account
• Know Your Customer (KYC) due diligence Checks) - Screening via Portal
• To monitor all request
• Process other Customer Master - Customer Account assignment.

Serious applicants can send your updated resume to- Subject: Customer Order Fulfillment (Shared Services) - English Speaker- Please also provide your expected salary and notice period- Immediate joiner preferredOnly qualified candidates will be contacted for interview.We thank you for your application \xf0\x9f\x98\x8a.Reference Number:Contact Details:ashikin_malihi@persolkelly.comProfession:Procurement and Supply Chain
OthersCompany:PERSOLKELLY MalaysiaDate Posted:31/07/2024 7:07:00 PM

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