Req ID: 118892
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
General Overview
Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Manager 2
SAP Short Name: MG2
Job Title: Customer Program Manager 2
Job Code: MG2-OPS-CPM
Job Level: Band 10
Direct/Indirect Indicator: Indirect
Summary
Provides direct and indirect supervision to subordinate team leaders and professional employees performing diverse roles. This includes establishing three to five year plans/objectives, and developing policies for the function/unit. Accountable for dept results and for activities or projects involving multi-functional teams. Work requires application of in-depth knowledge of professional standards and precedents in area of specialty. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes and recommends changes to policies. Develops or assists in the development of department budgets and goals. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Makes hiring and firing decisions. Reviews employees performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers/supervisors salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts directly with subordinates and peer groups; interfaces with senior managers on issues related to the area of expertise. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization
Detailed Description
Performs tasks such as, but not limited to, the following:
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