Customer Program Manager
Kuala Lumpur, Malaysia
Job Description
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What a Customer Program Manager does at HP:
- Manages customer project delivery.
- Revenue as detailed in Impact section.
- Large/ moderately complex/ local or sub- region.
- Manages project financials including P&L.
- Meets or exceeds SOAR approved budgets.
- Provides reliable financial forecasts to HPS management.
- Manages business development.
- Identifies and develops new opportunities on current project.
- Supports qualification and opportunity assessment for large and moderately complex opportunities.
- Acts as opportunity manager for medium to high risk deals.
- Manages client relationships.
- Manages mid to upper level client delivery relationships.
- Frequently represents the organization to external customers/clients.
- Manages internal as well as external resources with a team size less than 20 people.
- Mentors and encourages skill development of project team members.
- Provides performance review input and indication of area of development for team members.
- 8+ years of professional experience
- Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total).
- Demonstrates an in-depth understanding of key HP Services\' operational policies, processes and methodologies applicable to project management.
- Speaks with expertise to many layers of depth related to project management methods Participates in the HP PM Professions community On the PMP Certification path.
- PMP certification is desired
- Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies.
- Has demonstrated innovation and communication of new deliverables and offerings.
- Has led team in the delivery of multiple deliverables across multiple technologies.
- Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer\'s enterprise.
- Has contributed to the design and application of new tools.
About HP
You\xe2\x80\x99re out to reimagine and reinvent what\xe2\x80\x99s possible\xe2\x80\x94in your career as well as the world around you.
So are we. We love taking on tough challenges, disrupting the status quo, and creating what\xe2\x80\x99s next. We\xe2\x80\x99re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP\xe2\x80\x99s commitment to diversity, equity and inclusion \xe2\x80\x93 it\'s just who we are.
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you\xe2\x80\x99re more innovative and that helps grow our bottom line. Come to HP and thrive!
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Job Detail
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Job IdJD912881
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned