Customer Project Manager

Selangor, Malaysia

Job Description

About this opportunity

We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goal are met, customers' expectations are fulfilled, and that customer relation is handled in the best possible way within the scope of the contract.

You will:

What you will do

  • Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts, and critical issues
  • Handle customer and partner engagement: manage customer relationships build confidence and trust, ensure project progress arrange meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate in contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods, and tools with the creative idea
You will bring
  • Education: Bachelor's Degree in Computer Science, IT, Engineering or equivalent. Min years of experience: 10 - 15 years in the telecommunication industry
  • Domain experience: RAN and Microwave (Design and Optimization)
  • Strong stakeholder management, negotiation, persuading & influencing Skills, Leading & supervising, planning & organizing
  • Financial acuity & analysis skills, business understanding, consultative selling skills, customer and market insight, project management skills, and Occupational Health & Safety (OHS)
Why Join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build never seen before solutions to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, . We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to

We are proud to announce Ericsson Malaysia have been again officially Great Place to Work Certified(TM) in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture."

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.

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Job Detail

  • Job Id
    JD871830
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned